The purpose behind having your Search Engine presence (Google, Yahoo, Bing, DuckDuckGo, etc.) is because customer behavior changes over time to adapt to latest technology, and customer behavior has already changed to adapt to the digital age.
Everyone says the world is now in our hands, and all the pieces of information are at our fingertips. There are no second thoughts to that.
These days a lot of people use most of their time on the internet. There could be anything from buying a product, using services, reading a blog, entertaining themselves, or various other reasons.
All in all, the number of time people spend on the internet, businesses or companies have to move online. Having a website for business owners of any area and a presence on social media has become significant.
If you have a business and do not own a website, you might be losing potential clients online.
Let’s clear it with an example! Let’s assume that if someone is looking for business-related needs, then the person will not go for door-to-door inquiries. The person will type on their phone “XYZ’ services. And, guess what, the customer goes to another company.
The reason is quite simple your business doesn’t have an online presence. As I said earlier, user behavior is changed. Now every customer wants everything at their fingertips.
From book stores, small cafes, beauty parlour, startup businesses (in any field) or even small-town electricians owns a website.
AND, why don’t you? I think you got my point.
Just as old days, customers expect businesses to have contact numbers and addresses mentioned in their information brochure. Nowadays, customers expect companies to have a website or online presence.
84% of today’s buyers think a website makes your business more credible than a company that only has social media profiles.
According to a survey, 75% of online users agreed to judge a company’s credibility based on its website’s design. People are likely to engage with a company they can trust, and it is the first step to building that relationship.
One of the significant advantages of having a website is that your content is available to users anytime during the day, and it is accessible to anyone, anytime, anywhere.
Even when you are not working, customers can access your website and assist with your services or get the information they need, which is one of the mainstays of a website in the business.
In some way, you constantly interact with them and say goodbye to that “closed for business” sign.
It is also a step towards effective customer service and relationship building, especially if you have AI-powered chatbots enabled on your website that can solve the fundamental problems of your customers when they need it the most.
Suppose you are hoping to expand your business and bring new customers. In that case, having a website is an essential strategy -companies who have experimented with launching a website report being happy with their success.
The accessibility of your business increases exponentially with the website, as it can be accessed from any edge of the world.
Hence, websites help companies to break geographical boundaries and significantly increase their sales. There’s no limit to the revenue that your website could generate.
If your website reach can cross the borders, then your payment can reach incredibly high. All you need to do is optimize your website and make sure that your customers find you when they are looking for your products.
If your competitors are not online yet, they probably will soon. Establish yourself as a leader in your profession by building a high-quality website first.
And if your competitors are online, you have a different kind of opportunity: you can build an entirely different website from your competitor’s website, showing your potential customers what makes your company stand apart.
In 2021, almost 4.66 billion people (59.5 percent of the global population) use the internet, and more and more people are getting online these days.
Without a website, your business is unseen to those people. As we improve more into the digital era, your business will become invisible to everyone unless you invest in a website.
So to stay in this ruthless, increasingly digital world, your business needs to get online.